Frequently Asked Questions
Everything you need to know about shopping with Blanc Noir.
What is the standard shipping timeframe?
We offer worldwide shipping. Orders are processed within 1-2 business days, and standard delivery typically takes 3-7 business days depending on your location.
What is your return policy for fashion items?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached to be eligible for a full refund.
How do I find the right size?
Each product page features a detailed 'Size Guide' button. We recommend comparing your body measurements to our chart to ensure the perfect fit for your silhouette.
Which payment methods do you accept?
Blanc Noir accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.
Are your materials sustainably sourced?
At Blanc Noir, we are committed to ethical fashion. We source high-quality, durable fabrics and work exclusively with manufacturers who adhere to fair labor practices and environmental standards.